Managing Your Subscription

How do I know when my subscription will expire?

You’ll receive an email indicating that your order is Complete. 

If you’d like to renew your subscription, just drop us an email on [email protected] and we’ll point you in the right direction.

Do I get perks if I tell my friends and family?

Yes you do! If you like our product, help us grow by telling your friends and family about us.
As a token of our appreciation, you’ll get a RM5 store credit for every successful referral.

Just get them to enter your email in the Referred By field on the checkout page.

Atom & the Dot Referral Programme | RM5 Store Credit


What can I do with my store credit?

If you have store credit, it’s because you like us and referred us to your family and friends. Thank you!! 

You can use your store credit to purchase any item on our shop. That includes all Surprise Boxes, Try-Me Boxes, Mini Boxes and even party packs!

Redeeming Store Credit
We’ve only just introduced store credit and are still working to get the systems in place. So do bear with our slightly manual process.

To redeem store credit, just email us and we’ll provide you a unique coupon code that you can use on our shop. We promise to be super quick and not keep you waiting.

What's my store credit balance?

Can’t remember what your balance? Just email us (at [email protected]) and we’ll get right back to you.

You can also find last month’s balance in the monthly email we send to confirm your shipping details.